This is the community forum for SMA Technologies' customers to exchange solution and product ideas for the full suite of SMA products.

A few small forum rules:

Please do not bundle multiple requests into a single idea.
Vote on ideas you want prioritized instead of every idea you like. There are many good ideas. We want to know which are considered the most critical.
Be respectful in all ideas and comments submitted.

Status Descriptions:

Awaiting approval: all new ideas will be approved by SMA Technologies' Product Management team before they are displayed on this forum.
Collecting community feedback: ideas which have been reviewed by SMA Technologies' Product Management team but require more feedback. We are looking for additional votes as well as comments from our global user base.
Development backlog: all ideas which have been prioritized by SMA Technologies' Product Management team and are either in queue or are currently being developed.
Done: ideas which were included in a shipped release.
Declined: ideas which are no longer being considered.

Provide a test capability when defining a Remote Instance host

When defining a Remote Instance host definition it would be beneficial to have a test button to verify the connection details are correct. At present you have to ...

Suggested by: Hidden identity (13 Jun, '18) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

SMASmartEmail Installation Enhancement - Userid Password confusion

From: Mike Grieco Sent: Wednesday, June 6, 2018 4:20 PM To: William Pool Subject: smasmartemail 18.1 Hi William I think we spoke to this before, but why doesn't the ...

Suggested by: Hidden identity (11 Jun, '18) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Authentication for SMTP connection in Hung Scripts

Improve hung scripts to allow an authenticated smtp connection (as Notify handler does). sendemail.exe is able to use authentication, but our scripts don't allow it. ...

Suggested by: Hidden identity (08 Jun, '18) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Embedded Scripts Comparison tool

It would be very useful to have a side-by-side file comparison tool for files stored in the Embedded Script Repository.

Suggested by: Hidden identity (06 Jun, '18) • Upvoted: 09 Mar, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Self Service, job Completed with error - more information

When looking at the execution history of a Button in Self Service, it is hard to clear error messages for Administrators in an effort to solve the issue. Right now we ...

Suggested by: Hidden identity (23 May, '18) • Upvoted: 09 Mar, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Improve Delete Old Schedules Feature to Cancel jobs

A common problem is that there are schedules that never finish. (Jobs are built on hold and never released. Jobs have dependencies that are never satisfied.) This ...

Suggested by: Hidden identity (11 May, '18) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

Different TLS certificate verification options then Certificate Serial Number

We get more and more Support calls because of stoped LSAMs because of TLS certificates which expired. Normaly a expired certificate gets reassigned to a LSAM-Server ...

Suggested by: Hidden identity (24 Apr, '18) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Solution Manager - Maintenance Mode

On behalf of Ben Damaree (via email) : Outlink Datacenter is Jack Henry/Symitar's datacenter which runs processing for over 200 Credit Unions. They purchased a ...

Suggested by: Hidden identity (30 Jan, '18) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Add second email to a user account for use in Escalation Manager

I'm starting to work a bit with Escalation Manager, and I'm finding myself having to create redundant user accounts for people, just to set up an additional contact ...

Suggested by: Hidden identity (17 Jan, '18) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

Right click to reset a schedule as if it were a new schedule build

Sometimes when we are doing some testing and want to rerun a schedule for a day, we have cancel any jobs not completed, delete the schedule, go to schedule build and ...

Suggested by: Hidden identity (26 Dec, '17) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

Resource Monitor UI

Are there any plans for a facelift of the Windows Resource Manager UI? It looks and feels old IMHO. Creating and editing Action Groups is clumsy, especially after the ...

Suggested by: Hidden identity (16 Nov, '17) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

Allow SQL Agent jobs to access the Script Repository

When setting up SQL Agent jobs we can define a SQL Script to be run. This is doing so against a local file on the SQL Agent server as far as I can tell. It would be a ...

Suggested by: Hidden identity (06 Oct, '17) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

Provide Reset Password for Event Password

Using the "Password Update" option in the drop-down menu from keyword "EnterpriseManager" in the main EM window, there are two options: One for the User Password and ...

Suggested by: Hidden identity (18 Aug, '17) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

Allow Global Properties to be used in text descriptions of Self Service buttons

It would be helpful if users who don't have access to EM, were still able to see what certain values of global properties were. For example, we have a program that ...

Suggested by: Hidden identity (09 Aug, '17) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

SMArt Email - Update Parsing Parameters

Parsing emails with SMArt Email is awesome - but it's really complicated the way it currently works, with all of the SubjectLineMask, ProcessBody, ...

Suggested by: Hidden identity (07 Jul, '17) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

Recurring Instances even a run is failed

Recurring instances fixed by time is a powerful feature. At this time each run have to finish ok, otherwise the next planned run will not start. There should be an ...

Suggested by: Hidden identity (30 Jan, '17) • Upvoted: 18 Mar, '21 • Comments: 0

Declined OpCon

3 votes

Set Permissions on Destination File for File Transfer

In regards to File Transfer functionality, the one improvement that is needed urgently is the ability to set permissions for the files transferred (things like read ...

Suggested by: Hidden identity (04 Jan, '17) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

COMMVAULT connector

Opening this to record early investigation on the request. (Jose requested, Bertie/Jerome M. evaluating) Jose - "We have sold OpCon to a customer called ALPTIS in ...

Suggested by: Hidden identity (23 Dec, '16) • Upvoted: 09 Mar, '21 • Comments: 0

Declined OpCon

3 votes

Change SMA Parse File .Rule file to allow for standard user and password encryption

Currently the .rule file only accepts unencrypted user/password combinations. It would be nice to either be able to use encrypted values in the .rule file...or, just ...

Suggested by: Hidden identity (28 Nov, '16) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Include recurring Job info in Job Matrix

Bernadette submitted this on behalf of Butch: Butch would like to have "a status screen that shows what the schedule is of jobs and when they are due to start by the ...

Suggested by: Hidden identity (23 Sep, '16) • Upvoted: 18 Mar, '21 • Comments: 0

Declined OpCon

3 votes

Put helpfull comments on an complex Expression dependency

Expression dependencies are very powerfull. But it's hard for operator to understand this complex syntax. It sould be helpfull to be able to add a comment directly ...

Suggested by: Hidden identity (15 Sep, '16) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Maintenance In Progress in the Solution Manager

Hi, If a customer has a maintenance (or for the opcon upgrade) to do on the Opcon Server, it will be fine if a user try to connect to the SM to get a page ...

Suggested by: Hidden identity (04 Aug, '16) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Display the resolved command line at request (especially when made of a lot of properties)

Based on customers request (Vert baudet, ....) illustrated with what I am working on right now : When creating a command line like this one : [[SI.pg]] [[SI.c]] ...

Suggested by: Hidden identity (26 Jul, '16) • Upvoted: 27 Jan, '21 • Comments: 0

Collecting community feedback OpCon

3 votes

Include SMAParse with the Windows Agent installation and document

SMAParseFile is a utility that the TAMs use at almost every site. Josh references it every time he does an OpCon or Self Service demo :). We should include this ...

Suggested by: Hidden identity (21 Jun, '16) • Upvoted: 27 Jan, '21 • Comments: 0

Declined OpCon

3 votes

secure all our defined properties and data

D454: For a few months, we have shared our production environment with another department. We have a production and test environment and since a few months we are not ...