Add note to SMAUtility job scripts where to look for the actual job log
Hello
Support gets a lot of support cases where these jobs fail and the customer, for whatever reason, only looks at the job output, and not the job specific log. They create a ticket and ask for help, then we either ask them to send us the log, or do a web-session. It would be nice if we could train our customers to look at the real job log.
Currently , these jobs individual logs get written to SET SQLScriptOutputDirectory=C:\ProgramData\OpConxps\Utilities\Database\Log\
I know you can't default these jobs to the sam/log folder cause the database may be on another machine but could we add a remark into the .cmd's to at least let them know when they look at the view job output, that there is another log to look at?
Ex:
Then when they look at the job output, they see this at the end of the log:
C:\ProgramData\OpConXps\Utilities\Database>SET DBRestoreOperator=opconsam
C:\ProgramData\OpConXps\Utilities\Database>SET DBRestoreKey=0pC0nxp$
C:\ProgramData\OpConXps\Utilities\Database>SE