User defined Sort order for Categories in Self Service

4 votes

D485: Today when we create categories in Self Service, they are sorted in alphabetical order of their names. Thats not what we want to have. It would be desirable to have a sort function on which we can define the sort criteria. As a workaround we use a prefix like a ascendig Number before the categorie name, i.e. 1-Operations or 2-Administration and so on.But probably it may exist some other sort order criterias, i.e. that the category with the most often used service request ist listed at the top position of the page.

Collecting community feedback OpCon Suggested by: Hidden identity Upvoted: 27 Jan, '21 Comments: 0

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