Self Service migration of Service Requests between OpCon Instances
As a Self-Service user, I need to move Self Service Buttons between OpCon instances (e.g Test OpCon and Prod OpCon).
In our case we would want to create/test buttons in the Test OpCon Environment and then migrate them to the Production instance. Most/all buttons are using Global and Instance Properties, so almost no changes would be needed over the import/export process.
Is there plans to implement export/import Self-Service Requests definitions between OpCon instances?
Comments: 2
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02 Feb, '21
Francois EYL AdminThis is in our vision, currently not prioritized yet but will be considered in future when it matches our priorities.
Today, the OpCon REST API already allows to retrieve and/or create Self Service Request, a simple script (Powershell/Python...) would be easy enough to achieve this in the time being. This would be a good fit for our Innovation Lab (https://github.com/SMATechnologies). Our consultants would be more than happy to help with a services engagements. -
05 Feb, '21
Francois EYL AdminOne of our OpCon Wizard has created a pretty cool utility to just do that using our REST API. It is available on our Innovation Lab here :
- https://github.com/SMATechnologies/opcon-selfservice-manager-powershell